• Welcome to LayrCake Bespoke Software Outsourcing
  • +44 (0) 20 3290 5802
  • info@layrcake.com

SLA, System Upgrade & Maintenance

All Services

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  • (+44) 203 488 5509
  • info@layrcake.com

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We take the giving of support to our dedicated customers very seriously, it is essential that your business and employees are able to do their jobs easily, fast and effectively so that you can focus on your business and not be held up by technical issues.

At LayrCake we offer exemplary support, 24 / 7 with our trained team of experts, to help and guide you at every turn.

Support Licencing Agreement (SLA)

Our Support Licencing Agreement (SLA) you can get 24 hour, 7 days a week system support to help early detection of issues that may arise within systems. This brings invaluable peace of mind to you, your business and operatives knowing that we are there by your side if you have any issues that arise.

System Upgrades

LayrCake’s unique design of its proprietary software development Low-Code solution has been built with the knowledge and understanding that systems change and that the underlying frameworks change.

Microsoft’s C# framework has yearly upgrades that constantly look to improve:
  • Performance
  • Testability
  • Accessibility
  • Security
  • Maintainability
  • Scalability


The challenge to most tech companies has always been one of maintenance and upgrades, with reportedly 70% of company’s tech budget going on maintenance and the constant battle to keep their systems concurrent and up-to-date.

LayrCake is unique because your unique business logic code is outside of the main LayrCake framework, we offer updates to the main LayrCake core frequently and any large system upgrades, you can benefit from these at significantly less time and cost that traditional methods.

As LayrCake evolves, we provide our customer a chance to join its evolution with yearly Upgrades Subscription therefore you'll benefit from having the latest tested releases, this may include performance improvements, security enhancements or framework upgrades.

Staying on top of the tech not only means using the latest functionality it also reduces long term costs of the one large pay-out to upgrade everything all at once.

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